Privacy Policy

Your privacy matters to us

This Privacy Policy explains how Litterly collects, uses, and protects your personal information when you use our services.

Effective Date: January 1, 2025

At Litterly, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book our services, subscribe to Litter Drops, or otherwise interact with us.

By using our site or services, you agree to the practices outlined below.

What We Collect

We collect the following types of personal information:

Contact Information

Name, email address, phone number, and address

Payment Information

Credit card or billing details processed through a secure third-party provider (e.g., Stripe)

Service Info

Your cleaning preferences, subscription details, and appointment history

Communication History

Emails, messages, or feedback you send us

Device Info & Usage

Your IP address, browser type, pages visited, and general location (via cookies or analytics tools)

How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Process payments and send receipts
  • Communicate with you about bookings, subscriptions, or customer support
  • Send promotional emails (only if you opt in—you can unsubscribe anytime)
  • Improve our website, services, and customer experience
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information.

We only share data with:

  • Service providers (e.g., payment processors, email services) to help us run our business
  • Legal authorities if required to comply with applicable laws or legal processes
  • Third-party partners only if you explicitly opt in or participate in partner promotions

Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access the personal data we have about you
  • Request corrections or deletions
  • Opt out of marketing communications
  • Request a copy of your data or ask us to stop processing it

To make a request, just email us at hello@litterly.com.

Data Security

We use reasonable security measures to protect your personal information, including encryption, secure payment processing, and limited access controls.

Important: However, no method of transmission is 100% secure.

Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyze usage, and remember your preferences. You can control or disable cookies through your browser settings.

Children's Privacy

Litterly is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this policy from time to time. If we make significant changes, we'll notify you via email or a notice on our website.

Contact Us

Have questions or concerns about your privacy?

hello@litterly.com
(555) 123-LITTER
Asheville, NC